The active and away are the two who mainly watched out for status messages on Slack. However, you can set your status to Do Not Disturb when you want to focus on your work. Under Slack Connectivity, select Add OAuth Client. Integrations tab in Tableau site settings. On Jbetween 05:45 AM PDT and 07:45 AM PDT, International Data Residency customers were experiencing trouble sending messages and loading channels, while other customers also experienced issues with Slack Connect, Slack's API and uploading/downloading files and images. When you open Slack, your status changes to active, and a green dot appears next to the status message. On the Settings page of your site, select the Integrations tab. Once the load was appropriately balanced across our infrastructure, and we were able to confirm that our up-scaling systems were prepared to handle any future spikes, we re-enabled the Threads view for all users. Resources for real-time and historical information about the Slack service. Messages, threads, file uploads/downloads and API calls failures. The optimisation and redistribution work brought error rates down, which resolved most of the issues with channel loading, group direct messages, hyperlinks, and Saved items that users were experiencing.Īt this point, we made the call not to re-enable the Threads view in order to give our recovery efforts more time to restore balance to the system. We also made several code changes to reduce the effect a de-provisioning job of this scale would have on our infrastructure, and redistributed some of the load across other parts of the system. Resources for real-time and historical information about the Slack service. Connecting Slack to Envoy will also update employees location status within Slack, making it easier for colleagues to know who is working on-site. When theres an incident, outage, or maintenance, the Slack Status API reflects all the information we have on the issue, including which features of Slack are affected and detailed updates over time. In parallel, we ended the long running de-provisioning jobs, and significantly scaled up the systems that handle those jobs. The Slack Status API describes the health of the Slack product. Check live availability and receive real-time alerts, never miss any downtime. If you're still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) or clear the app cache (Help > Troubleshooting > Clear Cache and Restart on desktop, Preferences > Advanced > Reset Cache. Monitor your webpages status with our free website uptime monitoring service. We're continuing to see improvements, but we still have some work to do. Some customers may have also had trouble with loading channels, adding users to group direct messages, API hyperlink rendering, and missing Saved items.Ī mass de-provisioning event inadvertently increased load across our infrastructure, causing issues with Threads for many users.Īs an immediate mitigation strategy, we temporarily deactivated the Threads view for all users. 10 monitors, unlimited status pages and custom domains included For unlimited time and unlimited email alerts. PDT, a number of customers had trouble loading and receiving thread notifications.
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